Now Hiring Dispatch Supervisor!
Transdev Services, Inc. is hiring Dispatch Supervisor in the greater Las Vegas Area.
Come join the largest private sector operator of public transportation in North America – one that cares about its employees, passengers, and their communities.
What we offer?
Great starting salary
Paid time off
Cover routes when there are call outs
Ensure the dispatching boards are correct and keep them updated
Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups
View and edit trips, using correct vehicles and drivers
Be able to geographically locate drivers at all times
Reassign trips as necessary to accommodate maintenance and trip demands
Document schedule changes and route coverage
Ensure timely performance of all trips by monitoring driver routes periodically
Ensure proper radio and 10-code use
Document all driver call outs, including early and late starts, and early and late finish
Monitor drivers for the proper uniforms
Communicate cancellations and trip changes to drivers and Management
Assist drivers in finding locations
Keep an accurate record of incidents and accidents and make sure to document in dispatch log and follow up with immediate supervisor
Assist drivers and notify proper authorities in the event of accident
Strive to perform the highest standard of customer service daily
Anticipate potential trouble and respond accordingly and promptly
Inform maintenance department of any road service calls
Assist in reports when needed.
Drive when needed to cover a route or bringing buses to dealers, etc.
Assist in handling attendance sheets.
Prior transportation scheduling, dispatch, or routing experience preferred
A minimum of two years supervisory experience
The ability to communicate effectively both orally and in written form with all levels of personnel
The ability to exercise good judgment and make decisions
The ability to handle escalated calls in a professional manner
To demonstrate great attention to detail
Excellent customer service and problem-solving skills
High-energy and be self-motivated
Knowledge of local geography
Subject to a drug screen
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
Job Category: Other
Job Type: Full Time
Req ID: 2023-27425